Returns & Exchanges

We want you to love your frank green products as much as we do, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on products that have been used or washed.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original condition, unused, and still in its original packaging within 30 days of purchase.

• 2.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Post

  Securely package your items to prevent damage during transit and attach the provided shipping label or address it to our returns warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.